Table of Contents
For Zomato average monthly transacting users also fell from 17.4 million to 16.6 million in Q4 FY2023.
The COVID-19 pandemic had a significant impact on the food delivery industry. Initially, there was a surge in demand as people turned to online platforms for food delivery due to lockdowns and social distancing measures. However, as the situation stabilized and restrictions eased, the growth in average monthly transacting customers may have slowed down.
Changes in disposable income, inflation, or overall consumer spending patterns is also impacting the number of people using food delivery services regularly.
